Refund Policy

Effective Date: October 1, 2025

At Sunset Design Company, we strive to deliver high-quality 3D interior and exterior design services. This Refund Policy explains how refunds, cancellations, and revisions are handled for our services.

1. Payment and Project Start

• Full or partial payment is required before project work begins.

• Work on a project is considered started once the initial design process or concept is submitted.

2. Refund Eligibility

• Refunds are evaluated on a case-by-case basis.

• Once work has started, refunds are generally not provided.

• Exceptions may apply in cases of billing errors or if services cannot be delivered as agreed.

3. Revisions

• The number of included revisions will be outlined in the service agreement.

• Additional revisions beyond the agreed number may incur extra fees and are not eligible for a refund.

4. Project Cancellation

• If a project is canceled before work begins, a full refund may be issued.

• If a project is canceled after work has started, a partial refund may be considered, based on work completed and expenses incurred.

5. How to Request a Refund

• Contact us via email or phone.

• Provide your project details and reason for requesting a refund.

• Refund requests will be reviewed, and we will respond within [e.g., 7 business days].

6. Contact Us

For questions about this Refund Policy or your project:

• Email: sales@sunsetdc.com

• Phone: 702-423-9623

• Website: https://sunsetdc.com